Help Center
How can we help You?
We have tried to curate a list of the most common questions we get below, if you can not find what you are looking for then contact us
We highly recommend installing Kickir Web Application for mobile users by adding it to the Home Screen. This way, you can enjoy easy access and a better experience.
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Iphone / iOS: Go to www.kickir.club; from your browser, click on the arrow in the footer, then click on "Add to Home Screen," type in Kickir, and accept.
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Android: Go to www.kickir.club; from your browser, click on the three dots at the upper right corner and choose "add to Home Screen" type in Kickir and accept.
The Kickir Icon will be displayed on the home screen of your mobile device, and you can access it directly from there.
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Click on the register button to fill in your info.
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When registering, consider that your username will be public to other users.
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Look for the verification email in your inbox and click on the link to verify your account.
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Send your USDT to your account using TRON network and start playing.
- We only use crypto stablecoin USDT to fund accounts in TRON network.
- You should buy or have it then send to your kickir account.
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There are many ways to buy USDT. The easiest is to purchase it through a trusted global exchange like Binance, Coinbase, Kraken, Gate.io, Kucoin, Poloniex, Okex… (Make sure they support TRON network)
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Once you have bought USDT, send them to your Kickir account to start playing.
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Yes, go to your profile, and click on the "Change Password" button. Verify your current password, then enter the new one and save changes.
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You will receive a verification email.
Different languages are available only for the help center. Go to the help center page, and click on the right top corner to choose among Spanish, English, French, Italian, Turkish, and Portuguese.
Go to your profile, click on “Delete Account” and confirm it.
(Remember to close all your open bets and withdraw all your funds before deleting your account. Otherwise, you will not be able to proceed).
You can contact our support team to reopen your account at: support@kickir.club
No, each member can only have one account. If we find out that you are playing from more than one account, it will lead to a ban.
Yes, go to your profile, type your new email address and save changes. Then confirm the verification email sent to you.
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Go to the Kickir wallet, select deposit and the network you want to use.
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Copy your unique address or scan the QR code that you have to provide to your wallet or exchange to initiate the transfer.
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Once the transfer is done and has been processed by the blockchain, it will be instantly credited into your Kickir Account.
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Make sure you fund your Kickir account using the same cryptocurrency & network that are intended to receive (Sending it to a different one will not be recoverable, therefore will be lost forever)
- Deposits 5 USDT minimum
- Withdrawals 10 USDT minimum
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Go to your Kickir wallet and select withdraw.
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Copy the address you want to send to and choose the network.
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Type in the amount you want to send.
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Click on "Withdraw".
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Make sure you send your funds to an account address with the same cryptocurrency & network that are intended to send (Sending it to a different one will not be recoverable, therefore will be lost forever)
All withdrawals are processed within 24 hours.
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For “ONE TIME” type:
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Before the bet starts: (before in-play)
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One of the match/s is CANCELLED: All funds will be returned to users.
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One of the match/s is POSTPONED: The bet will stay active until the new time.
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After the bet has started:
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If all matches in a bet, are CANCELLED or SUSPENDED: The winner/s are who predicted right at the moment of cancellation, unless the current result is considered not valid by the competent body, then, funds will be returned to all users.
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If 1 or 2 matches in a bet, are CANCELLED or SUSPENDED: The winner/s are who predicted right at the moment of cancellation unless the current result is considered not valid by the competent body, in that case, the winners are the ones who predicted right the scores of the other matches.
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POSTPONED Match: The bet will be active until the postponed match is played.
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Kickir offers currently one category of bet, called “House”.
For a "House bet," users have to predict the exact scores of all matches listed in the bet. "House bets" can be of 1, 2, or 3 matches. The goal score options that you can choose for each team are 0, 1, 2, 3, 4, or 5+
There are two types of "House bets":
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ONE TIME:
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It can have 1, 2, or 3 matches.
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You must predict the exact score of all matches to win the prize.
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If none of the users get right, then the money is refunded to the user's balance at no cost.
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(A 15% fee is applied on winning positions only)
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DYNAMIC:
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It always has 3 matches.
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Every success has a prize! It doesn't matter if you predicted the result of 1, 2, or 3 matches, you will receive prizes in any of the 3 situations.
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3 exact results: 60% of the prize pool with a guaranteed minimum of 100% of the pot distributed among the correct winners.
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2 exact results: 30% of the prize pool to be distributed among all the winners.
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1 exact result: 10% of the prize pool to be distributed among the correct ones.
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In case some of the categories there are no winners, then the prize for that will remain in the pool for the next bet.
(A 10% fee is applied in all placed bets)
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Go to the “Markets” tab and from the display, choose the game you would like to bet on; on the pop-up screen, enter your expected scores for each game and click on the “Buy” button.
(Remember you can cancel or modify the bet at any time before the market closes)
Yes, all bets can be modified or cancelled at any time and at no cost before the market closes. Once the market is closed, bets cannot be modified or cancelled.
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YES!! for "ONE TIME" type of bet, If no one wins the bet, you will get your money refunded.
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For "DYNAMIC": If no one wins the bet, the money remains in the pool for the next matchweek.
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“Markets” tab: It will display all available bets in the markets.
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“Positions” tab: It will display all your current placed bets.
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“Replay” tab: It will display all your current pending "Dynamic bets."
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Color of team names: They will be displayed in white, except for the Dynamic bet in which the no selected teams will be displayed in grey.
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Nº of Matches: Bets can be 1, 2, or 3 matches. It will refer to the number of matches in that bet.
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Potential Earnings: The maximum amount of money that can be won. It will fluctuate depending on the number of bets and winners.
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Market closes: The time left to place a bet.
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Price: The initial price of entry in that bet.
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Buy: The total amount to be paid to enter in that bet.
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A Rounded Arrow with a number: The number of times that a bet will be played. For the "One Time" bet, it will always display "1,". And for Dynamic, the number will vary depending on how many times that bet will be played.
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Kickir does not charge any fees for incoming or outgoing payments.
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Keep in mind your wallet, exchange or network fees.
Kickir fees are very straightforward; we only charge a flat fee of 15% on winning positions and only when the collected amount begins to exceed the initial Potential earnings. Otherwise, Kickir assumes the total loss.
No, we always consider the score of the match after 90 minutes or extra-time, penalties are never taken into consideration.
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Kickir is a new way of sports betting democratizing the industry, where members of the club can bet while having fun and making a big chunk of money with only 1 USDT.
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With Kickir you don't play against the odds, you play with your community.
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Our type of bet does not encourage users to play unconsciously or play significant amounts of money.
It is a stablecoin pegged to the United States Dollar. Its main special feature is that it is always worth one U.S. dollar. At any moment, you can quickly exchange for other cryptocurrencies or fiat currencies in the world.
We currently support Tether-USDT in TRON network.
We do not accept users from the United States of America and its territories.
No, according to the rules of service and the legislation of most countries, betting entrants must be 18 or older. By registering, you confirm that you are over 18 years old. Please be aware that we will verify your identification.
Sending and receiving USDT is almost always instantaneous, but sometimes it might be delayed because of congestion in the network. Check the explorer:
- Tron Explorer: https://tronscan.org/#/
Withdrawals will be processed within 24 hours. In case it is taking longer, please check the explorer to see the status or contact us at support@kickir.club
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Tron Explorer: https://tronscan.org/#/
Some email service providers may classify our emails as 'Spam' and send our messages to your 'Junk Mail' folder. Go to your junk mail to find it, and add our email address to your list of safe contacts.
No, you should first buy USDT, then send it to your Kickir account through your wallet or exchange.
If you want to cancel your withdrawal, we recommend contacting us as soon as possible at support@kickir.club.
Please click on "Forgot password" to follow the instructions to reset your password.
If your account has been frozen, please get in touch with us at: support@kickir.club
In this case, you must follow the steps of your email provider to regain access to the registered email in Kickir.
8. Contact us
Experiencing any technical challenges, our support team is available 24/7
Chat with us for general questions about the Kickir Club or its functionalities 24/7